What this Privacy Policy Covers 

 

 

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we do not own or control or people we do not manage. 

 

 

Personal Data 

 

 

Categories of Personal Data We Collect 

We collect Personal Data about you from the following categories of sources: When You 

 

• Provide such information directly to us. 

• Create an account or use our interactive tools and Services. 
• Voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires. 
• Send us an email or otherwise contact us. 
• Use the Services, such information is collected automatically. 
• Through Cookies (defined in the “Tracking Tools, Advertising and Opt-Out” section below). 
• If you use a location-enabled browser, we may receive information about your location. 
• If you download and install certain applications and software, we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices. 
• We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support. 
• We may use vendors to obtain information to generate leads and create user profiles. 
• Advertising Partners 
• We receive information about you from some of our vendors who assist us with marketing or promotional services related to how you interact with our websites, applications, products, Services, advertisements, or communications. 

 

 

Our Commercial or Business Purposes for Collecting Personal Data 

 

 

• Providing, Customizing and Improving the Services 
• Creating and managing your account or other user profiles. 
• Processing orders or other transactions; billing. bookings, reminder emails, refunds, rescheduling
• Our payment processing partner Stripe, Inc. (“Stripe”) collects your voluntarily provided payment card information necessary to process your payment. 
• Please see Stripe’s terms of service and privacy policy for information on its use and storage of your Personal Data. 

 

 

• Providing you with the products, services, or information you request. 
• Meeting or fulfilling the reason you provided the information to us. 
• Providing support and assistance for the Services. 
• Improving the Services, including testing, research, internal analytics, and product development. 
• Personalize the Services, website content, and communications based on your preferences. 

 

 

• Doing fraud protection, security, and debugging. 
• Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the “CCPA”). 
• Marketing the Services 
• Marketing and selling the Services. 
• Showing you advertisements, including interest-based or online behavioral advertising. 

 

 

• Corresponding with You 
• Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Mainstream Ent. or the Services. 
• Sending emails and other communications according to your preferences or that display content that we think will interest you.  

 

• Meeting Legal Requirements and Enforcing Legal Terms 
• Fulfilling our legal obligations under applicable law, regulation, court order, or other legal processes, such as preventing, detecting, and investigating security incidents and potentially illegal or prohibited activities. 

 

• Protecting the rights, property or safety of you, Mainstream Ent. or another party. 
• Enforcing any agreements with you. 
• Responding to claims that any posting or other content violates third-party rights. 
• Resolving disputes. 

 

 

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice. 

 

 

 

Legal Obligations 

 

 

We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Meeting Legal Requirements and Enforcing Legal Terms” in the “Our Commercial or Business Purposes for Collecting Personal Data” section above. 

 

 

Business Transfers 

 

 

All your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy, or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices. 

 

 

Data that is Not Personal Data 

 

 

We may create aggregated, de-identified, or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified, or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build, and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you. 

 

 

Tracking Tools, Advertising, and Opt-Out 

 

 

The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base, and operate and improve our Services. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone, or similar device when you use that device to access our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Please note that because of our use of Cookies, the Services do not support “Do Not Track” requests sent from a browser at this time. 

 

 

We use the following types of Cookies: 

 

 

• Essential Cookies. Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable. 

 

• Functional Cookies. Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services. These cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

 

• Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Services. They do this by collecting information about the number of visitors to the Services, what pages visitors view on our Services and how long visitors are viewing pages on the Services. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns to help us improve our campaigns and the Services’ content for those who engage with our advertising. For example, Google Inc. (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and share information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google’s use of Cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/. 

 

• Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you. For more information about this, please see the section below titled “Information about Interest-Based Advertisements.” 

 

 

You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Services and functionalities may not work. 

 

 

To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/. 

 

 

Information about Interest-Based Advertisements: 

 

 

We may serve advertisements, and also allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Services. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors (“Interest-Based Ads”). Information for Interest-Based Ads (including Personal Data) may be provided to us by you or derived from the usage patterns of particular users on the Services and/or services of third parties. Such information may be gathered through tracking users’ activities across time and unaffiliated properties, including when you leave the Services. To accomplish this, we or our service providers may deliver Cookies, including a file (known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research, and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web beacons allow ad networks to view, edit or set their own Cookies on your browser, just as if you had requested a web page from their site. 

 

 

We comply with the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles for Online Behavioral Advertising. Through the DAA and Network Advertising Initiative (“NAI”), several media and marketing associations have developed an industry self-regulatory program to give consumers a better understanding of, and greater control over, ads that are customized based on a consumer’s online behavior across different websites and properties. To make choices about Interest-Based Ads from participating third parties, including opt-out of receiving behaviorally targeted advertisements from participating organizations, please visit the DAA’s or NAI’s consumer opt-out pages, which are located at http://www.networkadvertising.org/choices/ or www.aboutads.info/choices. 

 

 

Data Security and Retention 

 

 

We seek to protect your Personal Data from unauthorized access, use, and disclosure using appropriate physical, technical, organizational, and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanisms; limiting access to your computer or device and browser, and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure. 

 

 

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases, we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule, or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally. 

 

 

Personal Data of Children 

 

 

As noted in the Terms of Use, we do not knowingly collect or solicit Personal Data about children 13 or young adults under 18 years of age; if you are a child under the age of 13, or young adults under 18 please do not attempt to register for or otherwise use the Services or send us any Personal Data. To make a booking requesting party must be 18 or older. If we learn we have collected Personal Data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided Personal Data to us, please contact us at support@mstreament.com..

 

 

California Resident Rights 

 

 

If you are a California resident, you have the rights set forth in this section. Please see the “Exercising Your Rights” section below for instructions regarding how to exercise these rights. Please note that we may process Personal Data of our customers’ end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data. 

 

 

If there are any conflicts between this section and any other provision of this Privacy Policy and you are a California resident, the portion that is more protective of Personal Data shall control the extent of such conflict. If you have any questions about this section or whether any of the following rights apply to you, please contact us at support@mstreament.com... 

 

 

Access 

 

 

You have the right to request certain information about our collection and use of your Personal Data over the past 12 months. In response, we will provide you with the following information: 

 

 

• The categories of Personal Data that we have collected about you. 

 

 

• The categories of sources from which that Personal Data was collected. 
• The business or commercial purpose for collecting or selling your Personal Data. 
• The categories of third parties with whom we have shared your Personal Data. 
• The specific pieces of Personal Data that we have collected about you. 

 

 

If we have disclosed your Personal Data to any third parties for a business purpose over the past 12 months, we will identify the categories of Personal Data shared with each category of the third-party recipient. If we have sold your Personal Data over the past 12 months, we will identify the categories of Personal Data sold to each category of third-party recipient. 

 

 

Deletion 

 

 

You have the right to request that we delete the Personal Data that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request. 

 

 

Exercising Your Rights U.S

 

 

To exercise the rights described above, you or your Authorized Agent (defined below) must send us a request that (1) provides sufficient information such as an email address and full first and last name to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request. 

 

 

We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive, or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request. 

 

 

You may submit a Valid Request using the following methods: 

 

 

• Email us at: support@mstreament.com.. 
• CLICK HERE to submit a data request, data deletion or explicit request to not sell your information 
   

 

 

You may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf. 

 

 

Personal Data Sales Opt-Out and Opt-In: World

 

 

In this section, we use the term ‘sell’ as it is defined in the CCPA. We sell your Personal Data, subject to your right to opt out of these sales. 

 

 

As described in the “Tracking Tools, Advertising and Opt-Out” section above, we have incorporated Cookies from certain third parties into our Services. These Cookies allow those third parties to receive information about your activity on our Services that is associated with your browser or device. Those third parties may use that data to serve you relevant ads on our Services or on other websites you visit. Under the CCPA, sharing your data through third-party Cookies for online advertising may be considered a “sale” of information. You can opt-out of these sales by following the instructions in this section. 

 

 

We work with partners and share your Personal Data to the following categories of third parties: 

 

 

• Data brokers. 
• Marketing providers. 

 

 

Over the past 12 months, we have Shared/sold the following categories of your Personal Data to categories of third parties listed above: 

 

 

• List of categories of Personal Data that have been sold to third parties:

 

 

You have the right to opt-out of the sale of your Personal Data. You can opt-out use the following methods: 

 

 

• Email us at: support@mstreament.com.. 
• CLICK HERE to submit a “Do Not Sell My Information” Request 
   

 

 

Once you have submitted an opt-out request, we will not ask you to reauthorize the sale of your Personal Data for at least 12 months. 

 

 

To our knowledge, we do not sell the Personal Data of minors under 18 years of age. 

 

 

We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA 

 

 

We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates, or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you. 

 

 

Other State Law Privacy Rights 

 

 

California Resident Rights 

 

 

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; to submit such a request, please contact us at support@mstreament.com... 

 

 

Nevada Resident Rights 

 

 

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at support@mstreament.com.., with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A. 

 

 

Changes to this Privacy Policy 

 

 

We are constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time, but we will alert you to any such changes by placing a notice on the Mainstream Ent. website, sending you an email, and/or by some other means. Please note that if you have opted not to receive legal notice emails from us (or you have not provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all the changes. The use of the information we collect is subject to the Privacy Policy in effect at the time such information is collected. 

 

 

Contact Information: 

 

 

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, or your choices and rights regarding such collection and use, please do not hesitate to contact us at: 

 

 

• Mstreament.com 

 

 

• support@mstreament.com… 
• 5649 Hollywood Blvd. Los Angeles Ca, 90028